I could not possibly recommend this service more, while you are in transit in NYC. Fantastic response time, and they make every effort to cooperate with the client's schedule. I arrived at LaGuardia airport in the morning where they picked up my bags, and delivered them to me at the JFK airport in the evening perfectly on time. I had to change the drop-off time for my bag, and they handled it very well. It saved me a lot of hassle in lugging a heavy bag around all day. I hope this service is expanded to other cities also. Very friendly and great experience!
Great idea, very well executed, excellent price. Communication was easy, helpful and effective. We had 6 bags delivered to Terminal 5 at JFK, were 40 minutes early. So was the driver - a brief message and 5 minutes later we had the bags. Absolutely recommended.
We had a great experience with Free Your Arms. Checked out of our Airbnb in Manhattan in the morning and the van was there waiting to collect our luggage. Then we were free to spend the day sightseeing and head out to the airport at our own pace, free of our bags. The van met us out the front of the terminal at JFK, and we could contact the driver by text. The whole experience was seamless and I would definitely use it again. Thank you!
Great service! Well worth the money. They showed up when and where they were supposed to. Very friendly. Would use it again anytime I'm in NYC.
This was a WONDERFUL service. Excellent communication, picked up and delivered our bags exactly how they said. Free Your Arms is the only service in New York that we found that took our luggage from our hotel and kept it until we were at the airport, where they brought us our luggage. THANK YOU THANK YOU THANK YOU!!!!!!!!!
Legit service that I will use from now until eternity on my NYC trips. They picked up my luggage in the morning at my airbnb then handed it to me at my terminal at the airport. We communicated via text and phone. The convenience and kind service was worth every penny. Made my last day adventuring in NYC carefree!
You just tell them when to pick it up and where to drop it off and what time and the rest is history. A brilliant business idea. You see the very distinctive van coming so you're not guessing what vehicle it is.
Fantastic service! We have used free your arms twice and had great experiences both times. They arrived early to pick up our bags and were at the airport gate early as well. No stress and it was great to not have to try to lug our bags around at all except to check in. The guy that picked up our bags was the same both times and super friendly. Would HIGHLY recommend and completely worth every penny.
Excellent service, reasonably priced and so convenient! They picked up several sets of my family's luggage at our Brooklyn AirBnB to be delivered to different places at different times. They were responsive, fast and courteous. They took the stress off of getting to the airport with all our luggage and allowed us to have a relaxed, fun last day in NYC!